Update: Workflow – Planned maintenance in September 2019

This Summer, IT Services are renewing all the servers and operating software that sits behind Workflow. This is essential work is needed to maintain the performance and integrity of the platform.

The work has been scheduled between 2-4 September

Downtime Schedule

  • Monday, 2 Sep 17:00 – The site will enter maintenance mode and cannot be used.
  • Tuesday, 3 Sep 12:00 The site will exit maintenance most and enter a testing period. Workflow can be used but any changes made to sites are at risk of being lost. Workflow will be available but we strongly advise that no changes are made to any sites. In the event that we encounter a critical issue we may need to roll back to the existing infrastructure and any changes made to Workflow sites will be lost. The chances of this happening are minimal as we carry out all changes on a staging environment first and carry out thorough testing before we make changes to the live environment. We do recommend that use of Workflow is limited to Read only for these two days to minimise the risk of work being lost.
  • Thursday, 4 Sep 10:00 Testing will be complete. If they were unsuccessful, the previous version will be restored resulting in any changes users made being lost.
  • Thursday, 4 Sep 12:00 – Workflow will be ready to use as normal.

If you have any questions about this work, please contact dlsupport@arts.ac.uk

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