This week the DL Support team started a series of pop-up events aimed at finding out how students use the Moodle Log-in front page. Students were asked to fill in a very quick survey and were encourage to chat to the team about any other issues they encountered using the log-in page and to discuss ideas that could improve the user experience. All gathered information will be used in redesigning the front page to help students better understand what Moodle is all about and communicate a stronger sense of purpose for the platform. The first pop-up event took place in the Blueprint Cafe at LCF High Holborn and in less than two hours the team gathered over 40 responses. The graph below gives some initial indication of how students are using the front-page and highlights the links and content areas students access from this page. The team will be repeating this pop-up event at other colleges, the next one being Central Saint Martins, on Tuesday 1 May to get a representative snapshot from across the university.
What is Moodle? Not an easy question to answer succinctly – even for those people who have been using it for a while.
Feedback from students tells us that they also struggle to understand what Moodle is: the problem, we think, is compounded by the Log-in page, which presents Moodle as being everything! From IT Support, to Timetables and Student Discounts.
This Log-in page acts much like a Portal to all the services and resources potentially useful to students. However, analyzing the statistics, it appears that students only use this page to Log in to Moodle. Once logged in to Moodle, you can’t get back to this page.
This Portal approach was necessary several years ago before the My.arts/student site existed. Now, it appears to be unnecessary duplication, and does little to convey the use and purpose of Moodle to students.
Over the next couple of months, the DL Support team are consulting with students to find out how they use the Moodle Log-in page and ascertain what information they use and access. We will then use this information to inform a new design for this page, retaining what students want and need, but also giving Moodle a clearer identity.